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How We Charge

Get Claims Advice Ltd is committed to transparency and fairness in the way it conducts itself with clients, including how we charge for our claims services.

Because of this, we publish our full terms of business and privacy policy up-front for your consideration, conduct a free initial assessment, and ALWAYS operate our mis-sold pensions claims on a No Win – No Fee* basis.

Our FREE Initial Assessment

Most people who later decide to become clients with Get Claims Advice aren’t 100% sure they have a claim at first, not being up-to-speed with pension laws and financial services regulations to confidently identify a claim.

That’s why we run our Free Initial Assessment Service. Anybody who has concerns about losses from their pensions or annuities, or has any reason at all to believe they may have been mis-sold is welcome to get in touch with one of our experienced case assessors for a free initial consultation.

We’ll listen to your pension story and examine it for signs of pension mis-selling. If we find something that looks like a claim, we’ll tell you and you can make a decision about what to do next.

By using our call-back service, our initial assessments are completely free.

Get Started

Our No Win – No Fee* basis explained

Put simply, No Win – No Fee* means that if you claim through us is unsuccessful, you don’t pay us anything at all.

If your claim is successful then your claim will be awarded compensation, from which we would charge a Success Fee of 24% (Inclusive of VAT) of any compensation awarded. The success fee is applicable in any situation if an offer is made and Get Claims Advice Ltd advises the claimant to accept the offer.

Let’s look at a few examples:

Example 1: If you receive an offer of compensation of £1,000 and we recommend that you reject this
offer, but you decide to accept the offer, we will charge £240 inc VAT.

Example 2: If you receive an offer of compensation of £3,000 and we recommend that you accept that
offer and you agree to accept the offer, we will charge you £720 inc VAT.

Example 3: If you receive an offer of compensation of £10,000 and we recommend that you accept it and
you disagree and reject the offer, you will not receive the compensation and we will charge you £2,400 inc VAT.

Clients are given a 14-day cooling-off period from when they sign-up to our services, during which time they may cancel our services without charge.

Canceling after the 14 day cooling-off period means that the Cancellation Charge becomes applicable, charged at £90 (Inc VAT) per hour.

You can find more examples and a more detailed explanation of our fees on our terms of business.

Start a FREE Initial Assessment

Find out if you can make a claim with a friendly chat

You can do the claim yourself directly to the adviser or pension company for no charge. You can also approach the Financial Ombudsman Service and Financial Services Compensation Scheme for free if you wish for them to review your case, providing you have approached the adviser or pension provider first, and it falls within their remit.