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Home / Covid-19 Update

Covid-19 Update

We’re still working!

Due to recent government guidance we are taking a few steps to ensure the safety and well being of our staff and customers, whilst also delivering the same level of service.

Our services are resuming as usual, however, we cannot speak on behalf of third parties as their response times are currently varied due to the ongoing situation.

Therefore we would hope you would work with us during these challenging times. A large number of the UK are now in self-isolating or working from home. We will now be requesting all communication to be via email or telephone. Should this be an issue please contact us immediately so we can discuss your circumstances.

Speak with our team

Request a free call from our team

If you are uncertain of our how we are currently operating during the Covid-19 pandemic, fill in your details and one of our team will get in touch

You can do the claim yourself directly to the adviser or pension company for no charge. You can also approach the Financial Ombudsman Service and Financial Services Compensation Scheme for free if you wish for them to review your case, providing you have approached the adviser or pension provider first, and it falls within their remit.