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Marks & Spencers Group PLC Defined Benefits Scheme

Although now closed to new members, the Marks & Spencers defined benefits pension scheme offered some excellent retirement benefits for those lucky enough to have been awarded one before 1 April 2002.

Like many defined benefits pension schemes, the Marks & Spencers scheme promised a guaranteed income in retirement, based on career earnings and length of service.

The key bit here is “guaranteed income”, for life! In an uncertain world where the value of investments can rise and fall, and recession often seems round the corner, that’s a valuable promise to many people, giving them peace of mind knowing they have an income to look forward to.

Yet people do transfer away from pensions like the Marks & Spencers defined benefits pension scheme… why?

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Many people with defined benefits pensions get told this at some point, usually by a financial adviser or marketing company – either one of which would likely earn fees or commission if you did.

It’s true that some people have managed to earn more money by choosing their own investments, but its also true that many people have transferred their pensions only to lose some or all of their money on a volatile and often merciless investment market.

You see, while that money was with the Marks & Spencers pension scheme or other type of defined benefit scheme, the risk predominantly rested on the shoulders of the trustees.

If you took the money out, then you took on the risk too.

Have a question about pension transfer?

Ask us any question about your situation and we’ll be in touch at the best time for you – COMPLETELY FREE!

Get Claims Advice are a claims management company. You can do the claim yourself directly to the adviser or pension company for no charge. You can also approach the Financial Ombudsman Service and Financial Services Compensation Scheme for free if you wish for them to review your case, providing you have approached the adviser or pension provider first, and it falls within their remit.


To try to protect people from making the wrong choice over their defined benefits pension schemes, the regulator (FCA) sets down strict rules for financial advisers to follow when dealing with potential pension transfers:

They must assess each enquiry on a case-by-case basis, starting from the assumption that a transfer is the wrong decision. Only in rare circumstances, such as a life-shortening diagnosis with no spouse or dependents to look after, might it be considered suitable to transfer such a pension.

If you transferred a Marks & Spencers final salary pension, then you may have been mis-sold a pension transfer and you could be able to make a claim.

You can talk to a case assessor from Get Claims Advice to help find out! We offer a FREE initial assessment to anybody with concerns – it could be that you can make a claim with no upfront costs!

Please note: you have an initial cooling off period of 14 days, if you cancel outside of this period you may be charged for the work carried out and if we have already submitted your claim, which results in an offer of compensation subsequently being made, we will charge our full fee as per our T&Cs – our fee is 20% + VAT – a total of 24%. 

Did you know, we’re specialists in mis-sold pension transfer claims?

If you needed any more reason to choose Get Claims Advice, we’re experienced with Final Salary Claims.

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Think you’ve been mis-sold your British Steel pension transfer? Click below to take the first step to making a claim.

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What makes a pension transfer mis-sold?

Moving a final salary or other defined benefit pension is rarely advisable, except in certain situations. While moving your pension may earn your adviser big fees and commissions, you may lose more than you hoped:

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